FAQs

What are my shipping options?

Currently we offer two options for domestic U.S. customers (Standard and Expedited) and one option for international customers.

We are currently offering free standard, domestic shipping for all orders over $150. Visit the Shipping & Returns page for more details.

Do you offer international shipping?

We offer standard international shipping on all orders, but please be aware that for all international orders, there may be an additional import tax charged by certain countries when the order is shipped through customs. Visit the Shipping & Returns page for more details.

What payment methods can I use?

We accept PayPal, all major debit/credit cards, and Klarna.

When will I be charged for my order?

You are billed at checkout via your chosen payment method, unless otherwise noted. For Domestic US orders, all taxes, duties, shipping, and other fees will be calculated and collected at checkout; no other fees will be collected after checkout.

For all international orders, only the price of the product(s) and shipping fee are collected for at checkout. Any additional duties, taxes, VAT, or other fees may be collected by your local customs office and/or carrier after you pay at checkout and before the order is delivered to your address.  

How do I care for my purchased product?

This depends greatly on what product you’ve purchased. Care instructions are listed on each product page. If you have further questions, please email us at hello@re-email.com.

Do you have a sizing guide?

Because we believe in challenging the status quo, we don’t adhere to standard sizing of men's and women's clothing. We believe that every human is unique, and that you should feel free to select your size based on your unique style and fit preference, regardless of gender. Available sizing guides are listed on the individual product pages.

Can I return my order?

Returns are free! We currently accept returns for most items within 30 days of purchase and will refund you to the original form of payment. Please keep in mind that all returned merchandise must be unworn, unwashed, and in original packaging.

Sale items, gift cards, intimates, paper products, and one-of-a-kind pieces are final sale and cannot be returned. To initiate a return, please visit returns.re-website.com/. Visit the Shipping & Returns page for more details. 

Have a question about something else? Send us a note at hello@re-email.com.